Best Push Notification Services in 2024 | Top 5 Alternatives to Firebase

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Jaskaran Lamba

Co-founder @ Propel

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In today’s digitally driven world, push notifications have emerged as a cornerstone for businesses to foster engagement and retain users across mobile and web platforms. As the mobile-first paradigm continues to gain momentum, organizations are increasingly seeking robust tools to enhance user interactions and drive retention. Firebase Cloud Messaging (FCM) has long been a popular push notification platform. However, as businesses grow and their needs evolve, some may find limitations in FCM’s cost structure, connectivity, or feature set. Additionally, businesses operating in regions with poor internet infrastructure may encounter challenges in ensuring timely and reliable message delivery.

To address these concerns and empower businesses with diverse options, this article presents a comprehensive overview of the top five alternatives to Firebase in 2024 in the realm of marketing automation solutions for push messages. These alternatives offer a range of features, pricing models, and integration options, enabling businesses to select the most suitable platform based on their specific requirements. Whether you’re seeking a more cost-effective solution, improved connectivity, or advanced features, this guide will help you make an informed decision and optimize your mobile and web push notification strategy.

What are Push Notifications?

Push notifications are real-time alerts that are sent directly to a user’s device, whether it’s a smartphone, tablet, or computer. They appear as small pop-up messages on the device’s screen, even when the app isn’t open. This immediate and personalized form of communication provides a direct channel for businesses to reach their customers. Push services are one of the fasted growing marketing tools.

Why Are Push Notifications Important for Businesses?

An average person receives about 46 notifications on a given day. This opens up a wide avenue to communicate with a customer. While emails remain the traditional communication touchpoint, push messaging has fared far better than emails in many aspect.

Comparison of push notifications and email metrics, highlighting higher open, click-through, and opt-in rates for push notifications.

Description: Through and through push notifications outperform emails. (Source: PushEngage

The key advantages of utilizing push notifications are:

  • Increased Engagement: By delivering timely and relevant information, push notifications can significantly boost user engagement and interaction with a brand.
  • Improved Retention: Regular and valuable notifications can help businesses in customer retention and reduce churn rates.
  • Enhanced Customer Experience: Push notifications allow brands to provide personalized experiences, such as product recommendations or order updates, enhancing customer satisfaction.
  • Drive Conversions: Well-timed notifications can encourage users to take specific actions, such as making a purchase, downloading an app, or signing up for a newsletter.

Overview of Push Notification Strategies

Effective push notification strategies involve careful planning and execution. While writing smart concise notification copies that instantly connects and moves an audience is a work of art, it can only help so far if they aren’t thoughtfully placed. Thus here are some key considerations to keep in mind while planning notification strategies:

  • Behavior-Based Triggers: Send notifications based on user actions, such as abandoned cart reminders or product recommendations.
  • Location-Based Alerts: Trigger notifications when users are in specific locations, like offering nearby deals or promotions.
  • Event-Based Messaging: Send notifications for time-sensitive events, such as flash sales, limited-time offers, or live events.
  • Customization: Personalized push notifications tailored to individual user preferences and interests to increase relevance.
  • A/B Testing: Experiment with different notification formats, content, and timing to optimize results.
  • Segmentation: Group users based on demographics, behavior, or preferences to send targeted push messages.
  • Automation: Use automation tools to schedule and send notifications at the right time.

By implementing effective push notification strategies, businesses can leverage this powerful tool to build stronger relationships with their customers, drive conversions, and achieve their marketing goals.

Push Notification Services and Tools

Push notification providers act as intermediaries between businesses and their users, facilitating the delivery of real-time alerts to devices. These notification tools handle the technical complexities of managing connections, ensuring notifications reach users promptly and reliably.

What to Look for in a Push Notification Services?

When selecting a push notification provider, businesses should consider the following key factors:

  • Delivery Speed: A reliable service ensures notifications are delivered swiftly to users, maximizing their impact.
  • Targeting Capabilities: Advanced targeting options allow businesses to send notifications to specific segments of their audience, improving relevance and engagement.
  • Integration Ease: A service that integrates seamlessly with existing systems reduces implementation time and effort.
  • Cost-Effectiveness: Pricing models should align with a business’s budget and usage patterns.
  • Analytics: Robust analytics dashboards provide insights into campaign performance, enabling businesses to measure ROI and optimize strategies.
  • Cross-Platform Support: A service that supports both mobile and web platforms ensures wide reach and consistency.

Limitations of Firebase

While Firebase offers a popular mobile push notification solution, it has certain limitations:

  1. Connectivity Requirement: Firebase relies on a persistent connection between the app and the service, which can be challenging in areas with poor network coverage.
  2. Limited Targeting: While Firebase provides basic targeting options, it lacks advanced features like geo-targeting or behavior-based segmentation.
  3. Real-Time Analytics: Firebase’s analytics capabilities are relatively limited compared to some other services.
  4. Cost Structure: The pay-as-you-go pricing model can become expensive for businesses with high notification volumes.

Several alternative push notification services offer features that may be more suitable for certain businesses:

  • A/B Testing: Some services allow businesses to test different notification variations to optimize performance.
  • In-Depth Analytics: More advanced analytics tools provide detailed insights into user behavior and campaign effectiveness.
  • Offline Support: Certain services can store notifications when users are offline and deliver them when they reconnect, ensuring timely delivery.

How Do Pricing Models Compare with Other Services?

Pricing models for push notification services vary widely. Firebase charges per notification, which can be costly for large-scale campaigns. Other services offer tiered pricing plans, with free tiers for smaller businesses and enterprise-level plans for larger organizations. Factors such as notification volume, features, and support services can influence pricing.

By carefully evaluating these factors and considering their specific needs, you can select the most suitable notification service for your business to enhance their engagement strategies and achieve their marketing objectives.

Best 5 Push Notification Service alternatives to Firebase

Firebase Cloud Messaging (FCM) has been a popular choice for businesses looking to send push notifications. However, as businesses grow and their needs evolve, they may seek alternatives that offer more advanced features, better pricing, or improved integration capabilities.

Here are the top push notification services which fare better than Firebase:

1. OneSignal

OneSignal is a leading push notification service that is known for its user-friendly dashboard and advanced segmentation tools. This makes it a suitable choice for both startups and large enterprises. OneSignal supports in-app messaging and multi-platform notifications, allowing businesses to reach their users across various devices.

Key Features:

  • User-friendly dashboard
  • Advanced segmentation tools
  • In-app messaging
  • Multi-platform support
  • A/B testing
  • Analytics

Pricing:

OneSignal offers a free plan for small apps. For businesses with larger user bases or more advanced needs, professional plans start at $99/month.

2. Pusher Beams

Pusher Beams is a platform that specializes in real-time notifications across both iOS and Android devices. It integrates seamlessly with existing infrastructure, making it a convenient option for developers. Pusher Beams is particularly well-suited for businesses that require fast and reliable notifications.

Key Features:

  • Real-time notifications
  • Seamless integration
  • Multi-platform support
  • Low latency
  • Scalability

Pricing:

The free sandbox plan is ideal for testing and development purposes. Paid plans start at $29/month, offering increasing features and capabilities as businesses grow.

3. Airship (formerly Urban Airship)

Airship, formerly known as Urban Airship, is a popular choice among enterprise clients due to its focus on personalization and real-time delivery. It offers powerful A/B testing tools and analytics dashboards, enabling businesses to measure the effectiveness of their push notification campaigns.

Key Features:

  • Personalization
  • Real-time delivery
  • A/B testing
  • Analytics
  • Segmentation
  • In-app messaging

Pricing:

Airship offers enterprise plans starting at $25,000 per year. Custom pricing options may be available for larger businesses with specific requirements.

4. PushEngage

PushEngage is a push notification service that is specifically tailored for e-commerce businesses. It offers features such as automated campaigns, A/B testing, and dynamic segmentation, making it ideal for marketers who want to optimize their push notification strategies.

Key Features:

  • Automated campaigns
  • A/B testing
  • Dynamic segmentation
  • Cart recovery
  • Product recommendations
  • Abandoned checkout reminders

Pricing:

PushEngage offers free plans for small teams. Advanced tiers start at $25/month, providing additional features and support.

5. Webpushr

Webpushr is a push notification service that provides easy integration with websites and apps. It offers unique features such as offline messaging and real-time user engagement tracking. Webpushr is a good option for businesses that want to reach their users even when they are not actively using their app or website.

Key Features:

  • Easy integration
  • Offline messaging
  • Real-time user engagement tracking
  • A/B testing
  • Segmentation

Pricing:

Webpushr offers a free plan, with premium options tailored for enterprise needs starting at $20/month.

When choosing an alternative to Firebase, it is important to consider your specific needs, budget, and the features that are most important to you. By carefully evaluating these options, you can select the best push notification service to meet your business goals.

Comparing the Top Alternatives

Comparison of OneSignal, PushEngage, Airship, WebPushr, and Pusher Beams based on ease of integration, customization, analytics, delivery, and pricing.

The 5 Best Performing PN Services

How Do the Features Compare Across These Services?

Each of the five push notification services mentioned offers unique strengths, catering to different business needs.

  • OneSignal excels in engagement tools and multi-platform support. Its advanced segmentation capabilities and in-app messaging features make it a popular choice for businesses looking to foster deeper connections with their users across various devices.
  • Pusher Beams focuses on real-time delivery, making it ideal for apps that require instant updates. Its low latency and seamless integration with existing infrastructure ensure timely and reliable notifications.
  • Airship provides robust enterprise-level tools for segmentation, A/B testing, and analytics. This makes it a suitable option for large businesses that need to track and optimize their push notification campaigns.
  • PushEngage is specifically designed for e-commerce businesses, offering features like dynamic segmentation, cart recovery, and product recommendations. Its focus on driving conversions and enhancing customer experiences makes it a valuable tool for online retailers.
  • Webpushr stands out for its offline delivery capabilities, allowing businesses to reach users even when they are not connected to the internet. Its cost-effectiveness and ease of integration make it a viable option for businesses on a budget.


Which Service Offers the Best Value for Money?

The “best value for money” depends on your specific needs and budget. For smaller businesses, OneSignal and PushEngage offer attractive pricing options, including free plans for basic usage. These services provide a good balance of features and cost-effectiveness.

For large-scale enterprises and real-time applications, Airship and Pusher Beams may be more suitable. While their pricing is higher, their advanced features and scalability can justify the investment for businesses with complex requirements.

What Are User Reviews Saying About These Services?

User reviews provide valuable insights into the real-world experiences of businesses using these push notification services. While individual experiences may vary, here are some common themes found in user reviews:

  • OneSignal: Users often praise its user-friendly interface, advanced features, and reliable delivery. However, some have noted that its pricing can become more expensive for large-scale campaigns.
  • Pusher Beams: Users appreciate its real-time delivery and seamless integration. However, some have mentioned that its pricing might be higher compared to other options, especially for smaller businesses.
  • Airship: Users generally praise its enterprise-level features and robust analytics capabilities. However, some have noted that its pricing can be steep for smaller businesses.
  • PushEngage: Users in the e-commerce industry often find PushEngage to be a valuable tool. They appreciate its features tailored for online businesses and its focus on driving conversions.
  • Webpushr: Users often highlight its offline delivery capabilities and cost-effectiveness. However, some have mentioned that its features might be more limited compared to some of the other options.


Ultimately, the best way to determine which service offers the best value for money is to carefully evaluate your specific needs, budget, and the features that are most important to you. Consider factors such as the cost of the service, the quality of support, and the overall user experience when making your decision.

Conclusion

Using push notification is indispensable especially if your service is heavily dependent on app usage. Sending app push notifications can increase retention rates by 3 to 10 times compared to users who do not receive them for. But one needs to make the right decision when choosing a push notification service provider. Choosing the right notification tool depends on your business’s unique requirements. While Firebase Cloud Messaging offers a basic platform, other services provide more advanced features, better pricing options, and tailored tools for specific industries. Whether you need real-time notifications through Pusher Beams, in-depth analytics from Airship, or e-commerce optimization from PushEngage, there is a solution that fits your business model.

By implementing the right service, you can enhance engagement, retain customers, and boost conversion rates for your marketing campaigns. Evaluate the platforms carefully to find the one that aligns with your goals and budget. Making the right choice now will have a long-lasting impact on your user engagement and growth strategy.

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About the Author

Jaskaran Lamba

Jaskaran Lamba is the co-founder of Propel, a MarTech consultancy committed to advancing marketing operations and retention strategies. A certified marketing automation specialist with a background in management consulting, Jaskaran has extensive experience advising clients globally on engagement, growth, and retention. He combines his strategic expertise, honed at IIT Madras, with a passion for business growth and customer success

FAQs

Got Questions? We Have Answers!

Several popular alternatives to Firebase Cloud Messaging (FCM) offer unique features and pricing. Top options include OneSignal, Pusher Beams, Airship, PushEngage, and Webpushr. Each service provides varying benefits in terms of real-time delivery, personalization, segmentation, and offline support.

While Firebase is a well-known push notification service, businesses may seek alternatives due to FCM's limitations, like basic targeting options, connectivity issues, or high costs at scale. Alternatives offer advanced targeting, offline delivery, and more cost-effective pricing, which can better align with specific business needs.

Push notification services enable businesses to send real-time updates, personalized messages, and reminders directly to users’ devices. This helps increase engagement, improve customer retention, and drive conversions by delivering relevant, timely information that encourages users to interact with the brand.

Important factors include delivery speed, targeting capabilities, integration ease, cost-effectiveness, analytics, and cross-platform support. Considering these can help you find a service that aligns with your budget, business goals, and audience engagement strategy.

Yes, some push notification providers, like OneSignal and Webpushr, offer free plans ideal for small businesses or those with limited notification needs. These plans provide core features to help businesses start engaging users, with paid options available for advanced capabilities as they grow.

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